Effective Date: October 2026
At Aegabe, we are committed to delivering your dietary supplements quickly, safely, and efficiently. Please review our shipping policy below to understand how your order is processed and delivered.
1. Order Processing Time
- Standard Processing: All orders are processed and prepared for shipment within 1 to 2 business days (excluding weekends and major US holidays).
- Order Tracking: Once your order has shipped, you will automatically receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update on the carrier’s website.
2. Shipping Rates & Delivery Estimates
We ship across the contiguous United States via reliable carriers, including USPS, UPS, or FedEx.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 3 – 5 Business Days | Calculated at Checkout (Free on qualifying orders) |
| Priority / Express Shipping | 1 – 3 Business Days | Calculated at Checkout |
Please note that delivery times are estimates and may vary slightly due to carrier delays, weather conditions, or peak holiday seasons.
3. Shipping Destinations
- Contiguous United States: We currently ship to all addresses within the contiguous United States, including physical street addresses.
- P.O. Boxes & APO/FPO: Please ensure correct formatting for P.O. Box and military addresses during checkout to prevent processing delays.
- International Shipping: At this time, we primarily serve customers within the United States. For international inquiry, please contact our support team before placing an order.
4. Incorrect Shipping Addresses
Please double-check your shipping address carefully before completing your purchase.
- Aegabe is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
- If you notice an error in your address after placing an order, please contact us immediately at info@aegabe.com. Once an order has been handed over to the carrier, address modifications cannot be made.
5. Lost, Stolen, or Delayed Packages
- Stolen or Missing Packages: If your tracking status shows “Delivered” but you have not received your package, please check around your neighborhood and contact the carrier directly. Aegabe is not liable for packages stolen or misplaced after confirmed carrier delivery.
- Damaged in Transit: If your package arrives visibly damaged, please refer to our Return & Refund Policy to request a replacement within 48 hours of receipt.
6. Contact Us
If you have any questions regarding shipping times, rates, or your current order status, please contact us:
- Brand: Aegabe
- Website: aegabeus.com
- Customer Support Email: info@aegabe.com